Privacy Policy
TAM – Tijarat al Malabis (“TAM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website tam-official.com or make a purchase from us.
By using our website and placing an order, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you browse our website, create an account, or place an order, we may collect the following information:
- Name — to process and personalize your order
- Phone Number — to contact you regarding order confirmation, delivery updates, or customer support
- Email Address — to send order confirmations, receipts, and updates about your purchase
- Shipping Address — to deliver your order to the correct location
- Payment Information — including bank account or mobile wallet details when payments are made via Bank Transfer or JazzCash/Easypaisa
We do not store your full payment or banking details on our servers. Any payment processed through Bank Transfer or JazzCash/Easypaisa is handled directly between you and the respective payment provider.
2. How We Use Your Information
We use the information we collect to:
- Process, confirm, and deliver your orders
- Communicate with you regarding order status, delivery, and customer service
- Send promotional offers, discounts, and updates about new arrivals (only if you opt in)
- Improve our website, products, and overall shopping experience
- Prevent fraudulent transactions and maintain account security
3. Payment Methods
We currently accept the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer
- JazzCash / Easypaisa
All transactions are handled securely. We encourage customers to keep their payment confirmation/receipt until the order is delivered successfully.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember items in your shopping cart
- Understand how visitors use our website
- Personalize content and offers based on your browsing behavior
- Improve website performance and loading speed
You can choose to disable cookies through your browser settings; however, this may affect certain features of our website, such as cart functionality.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share limited information with:
- Courier/delivery partners — to facilitate order shipping and delivery
- Payment platforms (Bank, JazzCash, Easypaisa) — to process transactions
- Legal authorities — only if required by law or to protect our legal rights
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As a customer, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal or operational requirements
- Opt out of promotional emails or messages at any time
To exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
TAM – Tijarat al Malabis Phone: +92 300-9277772 Email: almalabistijarat@gmail.com Location: Saudi Arabia & Pakistan